TriMet Customer Support Center at Pioneer Courthouse Square
Located in the heart of Downtown Portland at Pioneer Courthouse Square, the TriMet Customer Support Center is a great place to buy and reload Hop cards and get help planning your trip.
Note: The Customer Support Center will close at 2 p.m. on Tuesday, December 24, 2024 and reopen Thursday, December 26 at 8:30 a.m.
Services
- Buy and reload Hop Fastpass cards
- Talk to a TriMet representative and get help planning your trip
- Get schedules for buses, MAX and WES or a System Map
- Learn about TriMet’s accessible services
- Get an Honored Citizen photo ID Hop card based on disability, income or military status
Location
701 SW 6th Ave, Portland OR 97204
Hours
Monday through Friday, 8:30 a.m. to 5:30 p.m.
Closed on New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, and Christmas Day.
