Offices and Department Directory
Administrative Office
101 SW Main St., Suite 700
Portland, OR 97204
503-962-7505
Open weekdays 8 a.m.–5 p.m.
Customer Service
503-238-RIDE (7433)
7-1-1 TTY
Open daily 7:30 a.m.–5:30 p.m.
hello@trimet.org
Lost and Found
4012 SE 17th Ave.
Portland, OR 97202
503-962-7655
Open weekdays 7 a.m.–7 p.m.
Report a lost item
TriMet Customer Support Center at Pioneer Courthouse Square
701 SW 6th Ave.
Portland, OR 97204
Open weekdays 8:30 a.m.–5:30 p.m.
Learn more
Access Transit: Fare Assistance Program
Wes Charley
charleyw@trimet.org
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Accounts Payable
accountspayable@trimet.org
503-962-6422 FAX
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Vendor Name A–F
503-962-4836
Vendor Name G–O
503-962-5625
Vendor Name P–Z
503-962-4805
Accounts Receivable (Customer Payments)
accountsreceivable@trimet.org
503-962-4844
Auctions of TriMet Vehicles
Jake Stout
J. Stout Auctions of Portland
888-230-8840
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Board of Directors
503-962-4831
503-962-6451 FAX
boardtestimony@trimet.org
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Engineering & Construction
503-962-2103
Civil Rights – Title VI
503-962-2217
503-962-6469 FAX
Open weekdays 8 a.m.–5 p.m.
administration@trimet.org
Learn more
Committee on Accessible Transportation
503-962-8200
503-962-8229 FAX
7-1-1 TTY
Open weekdays 8 a.m.–5 p.m.
cat@trimet.org
Concessions
503-962-2241
Open weekdays 8 a.m.–5 p.m.
concessions@trimet.org
DBE Program
John Gardner
503-962-2217
gardnerj@trimet.org
Employer/College Programs
503-962-7670
Open weekdays 8 a.m.–5 p.m.
employerprograms@trimet.org
collegeprograms@trimet.org
Honored Citizen Program
503-962-2455
7-1-1 TTY
Open weekdays 8:30 a.m.–5:30 p.m.
accessible@trimet.org
Hop Fastpass
1-844-694-6722
Customer service available daily 7:30 a.m.–5:30 p.m.
help@myhopcard.com
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Human Resources
503-962-7505
503-962-7640 24-HOUR JOB LINE
503-962-7440 fax
7-1-1 TTY
Open weekdays 8 a.m.–5 p.m.
careers@trimet.org
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LIFT Paratransit Program
503-962-8000
503-962-8229 FAX
7-1-1 TTY
Open weekdays 8 a.m.–5 p.m.
Learn more
Marketing Strategy & Promotions
Lonny Nielsen
503-758-3588
nielsenl@trimet.org
Outreach Services
Clayton Thompson
503-962-6438
thompsoc@trimet.org
Media Relations
503-962-2127
Online Sales — Legacy
503-962-2979
Open weekdays 9 a.m.–5 p.m.
eppsales@trimet.org
Pass-By-Mail Program
503-962-2422
Open weekdays 8:30 a.m.–4:30 p.m.
passbymail@trimet.org
Procurement and Contracts
Contracts
503-962-2202
503-962-2298 FAX
Open weekdays 8 a.m.–5 p.m.
Rail Purchase Orders
503-962-8124
503-962-8152
503-962-8128 FAX
Open weekdays 6 a.m.–2 p.m.
Bus/Other Purchase Orders
503-962-4869
503-962-3028
Open weekdays 7 a.m.–3:30 p.m.
Public Art Program
Michelle Traver
503-962-2159
traverm@trimet.org
Learn more
Public Records
503-962-6482
503-962-3095 FAX
Open weekdays 8 a.m.–5 p.m.
recordsrequest@trimet.org
Public Records Request
Real Property
503-962-2145
503-962-2289 FAX
Open weekdays 8 a.m.–5 p.m.
realproperty@trimet.org
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Strategic Planning
Open weekdays 8 a.m.–5 p.m.obrienta@trimet.org
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Transit Equity Advisory Committee
Amparo Agosto
503-962-2130
agostoa@TriMet.org
Learn more
Domain and Certificate Validation
503-962-4959
domains@trimet.org